NBC 6 Responds Archive | NBC 6 South Florida
NBC 6 Responds Archive

NBC 6 Responds Archive

Responding to every consumer complaint

Tuesday, May 31, 2016

NBC 6 Responds to Consumer Complaints

NBC 6 Responds to Consumer Complaints

Introducing NBC 6 Responds, NBC 6's new consumer unit.It's our commitment to you. When it comes to your consumer complaints, no call, email or question sent to our consumer hotline will go unanswered.NBC...

Wednesday, Feb 22, 2017

Woman Loses Money to Unlicensed Contractor

Woman Loses Money to Unlicensed Contractor

One South Florida family found out the hard way that avoiding a bad contractor can require some digging.

Tuesday, Feb 21, 2017

Cracking Down on Unlicensed Contractors

Cracking Down on Unlicensed Contractors

NBC 6 Responds positioned several hidden cameras inside a vacant home, to capture what police described as a steady stream of unlicensed contractors.

Friday, Feb 17, 2017

Flying Golf Balls Creating Hazard on Broward Road

Flying Golf Balls Creating Hazard on Broward Road

Ignacio Rojas didn’t waste any time using the new Pembroke Road bridge over I-75. He drove on the new Broward County road extension the day it opened. While driving, he heard a loud noise. “After that I realized that I had a big hole right next to the mirror,” Rojas said. “It was a golf ball that hit the car.” He says the ball came from the Grand Palm Resort next to the overpass. So, he went to the club’s management and was surprised at what he was told. “The golf club had no responsibility on the damages because they were there first,” he recalled. He was told the city of Pembroke Pines built the road. When he contacted the city he was also turned away. “They tell me that unfortunately there’s nothing they can do,” Rojas said. “It’s a private property. It’s not their responsibility. So, I need to deal with the golf course.” Feeling like he was being bounced around, he contacted NBC 6 Responds. “What should I do?” he asked. “Should I stop the car in the middle of the road, jump the fence, trespass into private property and deal with the golfer which I’m not sure who hit it so that’s completely realistic.” Grand Palms General Manager Richard Marjama sent a statement to NBC 6 that read, “While it is indeed unfortunate that a passing motorist’s vehicle was hit by a golfer’s errant golf ball, Grand Palms takes no responsibility for the golfer’s actions or the resulting damage to persons or property off the golf course.” When reporter Myriam Masihy went to the area she found a golf ball that had been hit across both lanes of traffic on Pembroke Road and landed on the curb opposite the golf course. She also saw golfers fishing balls that landed outside the short fence that borders the course. Because Broward County helped pay for the overpass, NBC 6 Responds went to County Mayor Barbara Sharief. She quickly refuted the claim that the golf course was there before the road. “They were there before the overpass came in but the road was already slated for future expansion prior to them ever opening that golf course up,” Sharief said. After our call, Sharief said the county looked into erecting a fence along the road. “But the problem is that you can’t use county money on private property,” she said. Under Florida law, golf courses are not responsible for what happens outside their property, according to attorney Devin Tison with Reinfeld, Cabrera and Tison. But he says once a golf course or municipality knows that a hazardous condition exists, they cannot ignore it. “They can’t escape liability if they created the dangerous conditions,” Tison said. “Nothing will come of it until someone is actually hurt. The second that someone gets hit and hurt with a golf ball, you’ll see real change.” Rojas never got his side-view mirror repaired but says his biggest concern is the safety of the roadway. He’s chosen not to use the road as a shortcut again.

Wednesday, Feb 15, 2017

Lab-Grown Diamonds: Same Look, Affordable Price

Lab-Grown Diamonds: Same Look, Affordable Price

Love diamonds but can’t afford the steep price tag? There’s a new option appearing at your local jewelry store that might help: diamonds that can cost up to 50% less.

Thursday, Feb 9, 2017

Online Florists Put to the Test

Online Florists Put to the Test

NBC Responds teams across the country teamed up to put online flower retailers to the test.

Tuesday, Feb 7, 2017

High Water Bill Costs Woman Hundreds More Than Normal

High Water Bill Costs Woman Hundreds More Than Normal

A Miami-Dade County woman is shocked by a water/sewer bill that costs 10 times more than usual. She called NBC 6 Responds to get answers.

Thursday, Feb 2, 2017

Don't Panic If Smart Phone Taken Over by Malware

Don't Panic If Smart Phone Taken Over by Malware

How to unlock your smartphone if it gets taken over by malware.

Monday, Jan 30, 2017

NBC 6 Responds: Paying For Car Maintenance Work

NBC 6 Responds: Paying For Car Maintenance Work

You take your car in to a mechanic to have it looked at and you’re told it needs hundreds of dollars in routine maintenance work done. But how can you be sure the work you are paying for is actually being done? When a South Florida family questioned work they paid for, they called NBC 6 responds.

Top Stories
Interview With Alleged Face Eating Suspect to be Released
Interview With Alleged Face Eating Suspect to be Released

The release comes after Austin Harrouff’s attorneys did not ask attempt to stop a judge’s ruling last week following a motion filed by a West Palm Beach television station.

Tuesday Marks Last Day For College Prepaid Sign Up Period
Tuesday Marks Last Day For College Prepaid Sign Up Period

After midnight, you’ll have to wait until the end of the year for the next open enrollment period. Plans are up an average of two percent over last year.

$25M Lawsuit Claims Woman Was Raped By Bartender on Cruise
$25M Lawsuit Claims Woman Was Raped By Bartender on Cruise

A yacht club is facing a $25 million lawsuit in Miami after a woman says she was raped by a bartender while on a 2015 cruise.

Trump Looks to Refocus His Presidency in Address to Congress
Trump Looks to Refocus His Presidency in Address to Congress

With his first address to Congress, President Donald Trump has an opportunity to refocus his young administration on the economic issues that helped him get elected. His allies hope it will help him move beyond the distractions and self-inflicted wounds that he has dealt with so far. "All I can do is speak from the heart and say what I want to do," Trump said in an interview that aired early Tuesday on Fox. The White House said Trump has been gathering ideas for the prime-time speech from the series of listening sessions he's been holding with law enforcement officials, union representatives, coal miners and others. Aides said he was still tinkering with the speech Monday night. Trump's advisers say he will use his address Tuesday to declare early progress on his campaign promises, including withdrawing the U.S. from a sweeping Pacific Rim trade pact, and to map a path ahead on thorny legislative priorities, including health care and infrastructure spending.

Man Allegedly Sets Fire To Building, Puts Video Online: Cops
Man Allegedly Sets Fire To Building, Puts Video Online: Cops

Officers say 25-year-old Anthony Stowers burned down a community club house in Lake Worth then sent out several Snap Chat videos of the flames to high school students.

One Arrested After Fatal Car Crash in Northwest Miami-Dade
One Arrested After Fatal Car Crash in Northwest Miami-Dade

Chopper 6 was over the scene early Tuesday morning near NW 103rd Street and 22nd Avenue, where the crash took place in front of a local transmission shop