Miami International Airport Adding Passport Kiosks | NBC 6 South Florida

Miami International Airport Adding Passport Kiosks

Trips through passport control at Miami International Airport are speeding up thanks to brand new self service kiosks

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    Trips through passport control are speeding up thanks to new self-service kiosks. NBC 6's Julia Bagg has the story. (Published Friday, Nov. 15, 2013)

    Trips through passport control at Miami International Airport are speeding up thanks to brand new self service kiosks.

    Each cluster of four machines at the new kiosks is like adding another Customs and Border Protection official. Each machine can process the documents of an arriving U.S. or Canadian citizen in less than two minutes.

    Out of 72 passport control booths currently at the airport's north terminal, usually just 60 are staffed by people at any one time.

    "The self service kiosk removes the administrative responsibility of the CBP officer," CBP spokesman Vernon Foret said Friday.

    Foret said at other airports, the new kiosks have cut wait times by as much as 36 percent. The most fascinating part of the machines may be that they adjust up and down depending on your height.

    Travelers will still be inspected by an officer to verify the purpose and intent of a passengers' travel.

    "We are still maintaining the highest levels of security to protect this nation," Foret said.

    Miami-Dade Mayor Carlos Gimenez calls the new machines a "game changer" and said another 12 will be installed next year. The total cost comes to $3.5 million for the county.

    "We're investing millions of dollars in infrastructure to make the experience of our customers better, faster, quicker," Gimenez said.

    Airport officials say machines will not take away jobs of CBP officers.

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