Alaska Airlines has apologized after a flight attendant made an “inappropriate” announcement on a Miami-bound flight, reportedly telling passengers that they would not be allowed off the plane if the last rented video player was not returned.
Fortunately, the video player was found before Seattle-to-Miami Flight 16 landed in the Magic City Tuesday, so none of the 146 passengers were detained, Alaska Air spokeswoman Bobbie Egan said.
She would not say what was actually said on board the flight, but technologist and writer Jeff Reifman, who was a passenger, provided an account on his blog.
He wrote that he was “somewhat amused (and a bit horrified) when the stewardess said that the cabin doors would not be opened and that passengers would not be allowed off to catch connecting flights if the last video player” wasn’t given back.
"The flight attendant made an announcement that was inappropriate and certainly did not follow our procedures,” Egan said. "We apologize for any alarm that this may have caused our passengers."
She said Alaska Airlines is following up with the flight attendant.