Brian Hamacher

Miami Passport Agency Closed Until Further Notice

Building suffered 'significant water damage'

Some travelers hoping to get their passport at the U.S. State Department's Miami office will have to go elsewhere after the office was closed Monday until further notice.

The State Department announced on Twitter that the Miami Passport Agency was currently closed and unable to take appointments or process passports.

In response to one Twitter user asking why the office was closed, the State Department said it was "due to significant water damage in the building."

At the office Monday morning, several people who had appointments were turned away, and some said they were frustrated that they received no notice or phone call canceling their appointment.

"I'm leaving in less than two weeks to go to London, and I just walked in here and they are not open," Robert Rhau said.

One woman said she went inside the building, looked inside the passport office and saw water on the ground.

"We sincerely apologize for the inconvenience to our customers and will make an announcement as soon as the Miami Passport Agency can re-open to the public," the Department of State said in a statement.

Anyone who was scheduled to pick up a passport, has a pending appointment or is in need of expedited passport services is asked to call the National Passport Information Center at 1-877-487-2778 or 1-888-874-7793.

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