Buying Used Cell Phones Could Save You Hundreds of Dollars - NBC 6 South Florida
NBC 6 Responds

NBC 6 Responds

Responding to every consumer complaint

Buying Used Cell Phones Could Save You Hundreds of Dollars

    processing...

    NEWSLETTERS

    Buying Used Cell Phones Could Save You Hundreds of Dollars

    More consumers are choosing to buy used cell phones instead of new ones, but there are things you should watch out for when buying a used device.

    (Published Monday, July 22, 2019)

    Cell phones are a part of our everyday life. They connect you to the internet, to your work and to your family. But that convenience comes at a cost with some phones costing more than $1,000.

    And as cell phone prices increase, more people are looking to save money by buying a used phone.

    Nerdwallet.com writer Kelsey Sheehy told us what to lookout for in today’s used cellphone market.

    “A lot of people clamor over the latest phone, the newest shiniest thing, but you can save hundreds of dollars if you buy a used phone instead of a new one,” Sheehy said.

    Video Shows Delivery Driver Sipping Customers Drink

    [MI] Video Shows Delivery Driver Sipping Customers Drink
    If you’re looking to order from your favorite restaurant, apps like Uber Eats have made it easier to get your food delivered, but what precautions are being taken to ensure the safety of that order? That’s a question the NBC6 Responds team asked after a viewer says she caught her Uber Eats driver, on camera, drinking the smoothie she ordered.
    (Published Monday, Aug. 26, 2019)

    Websites such as Swappa, Gazelle, eBay, and Amazon offer a variety of used cellphone options as well as protections to safeguard your purchase.

    An example: the website Swappa.com offers a used iPhone X for $540. That same phone costs as much as $940 brand new at certain retailers. Older models with fewer features can cost much less.

    “A used phone may have some dings and scratches but the money that you save will more than cover a case to hide those imperfections,” Sheehy said.

    Credit Repair Program Doesn't Help Family Land New Home

    [MI] Credit Repair Program Doesn't Help Family Land New Home

    A South Florida family says they gave thousands of dollars as a deposit for a new home to be built. Months later, they were told they didn’t qualify to finish the purchase.They requested a refund for the money they put down. But after waiting for months for a refund, they turned to NBC 6 Responds.

    (Published Thursday, Aug. 22, 2019)

    But there are some warnings when shopping for a used cellphone:

    · First, make sure you know about the website’s return policy before making any purchase.

    · Always get the serial number to make sure the phone isn’t lost, stolen or still under contract.

    New Report Warns Dangers of Internet-Connected Cars

    [MI] New Report Warns Dangers of Internet-Connected Cars

    The LA-based Consumer Watchdog group, with the help of software technologists, have released an alarming report about cybersecurity risks to new cars Wednesday.

    (Published Tuesday, Aug. 20, 2019)

    · Make sure to check if your carrier can activate the phone before buying.

    · Use caution when buying from online marketplaces, such as Craigslist or Facebook, as many of those purchases are not protected.

    · Lastly, be wary of using cash or mobile payment apps as those do not offer consumer protections.

    Couple Says BOGO Deal Wasn't Honored

    [MI] Couple Says BOGO Deal Wasn't Honored

    A South Florida couple bought two new phones, but say they didn't get the BOGO deal they signed up for. 

    (Published Wednesday, Aug. 14, 2019)

    That’s why Sheehy says it is best to pick a website where the phones are certified and returnable.