What to Know
- Amazon has offered Bulman cash back for the products to buy new ones, but unfortunately those won't make it in time for Christmas.
Last minute Christmas gifts in the mail can be prime targets for thieves - and that's exactly what happened to one South Florida family.
A North Miami family says they used Amazon Prime Now to buy nearly $2,000 worth of last minute presents. The problem is they never showed up.
According to the Amazon app, the package should have been there by midnight Saturday but they never arrived.
After waiting for hours, even the app stopped tracking their shipment.
“Amazon Prime Now was what I thought would be the best solution, safest solution with delivery turned out to be the worst,” said Laylah Bulman.
Amazon has offered Bulman cash back for the products to buy new ones, but unfortunately those won't make it in time for Christmas morning nor will she see the cash back until at least this upcoming Thursday.