Weather and some “operational challenges" resulted in a number of Spirit Airlines flight delays and cancellations over the weekend, the South Florida-based airline said.
“We needed to make proactive cancellations to some flights across the network, but the majority of flights are still scheduled as planned," Spirit spokesperson Field Sutton said in an email.
Dozens of flights were canceled Sunday at Fort Lauderdale-Hollywood International Airport and Orlando International Airport.
At FLL on Monday, passengers were seen sleeping on the floor and sitting in wheelchairs in Terminal 4 amid dozens of issues with many flights.
Some passengers have been waiting at the airport since Saturday wasting time in long lines with the hopes of getting rebooked, but the confusion and chaos only continued.
“We had to stand in line, we didn’t know which line to stand in! For a long time, no one knew what line to stand in Saturday night," one traveler said.
One woman traveling with her two children said she can’t reach the airline for help and she’s not sold on the thought that her new flight — for Tuesday night — will even take off.
“I haven’t slept, I haven’t eaten, there’s no solution," she told NBC 6. "I’m sitting in this wheelchair. They won’t let me get any type of service. All they can tell me is the same run around I’ve been going through for 24 hours.”
Sutton said the airline is “working around the clock to get back on track" following the cancellations.
The airline said in a statement that they're working to find solutions for affected customers.
According to tracking service Flightaware.com., 227 Spirit flights were canceled Monday and 58 flights were delayed.
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