DEO

As one federal unemployment program comes to an end, some out-of-work people are still calling NBC 6 Responds because they are struggling to get all of the benefits they are owed.

The Department of Economic Opportunity has released a new online tool to help people locked out of their accounts due to suspected fraud.

Last month, the DEO released a new online tool to help people who need to verify their identity. But NBC 6 Responds has heard from several viewers who say they haven’t been able to use that tool and are stuck, unable to get the help they need.

Last month, the DEO released a new online tool to help people who need to verify their identity. But NBC 6 Responds has heard from several viewers who say they haven’t been able to use that tool and are stuck, unable to get the help they need. Alina Machado reports.

The Florida Department of Economic Opportunity has announced changes for unemployed people looking to backdate their unemployment claims. NBC 6’s Sasha Jones reports.

The Florida Department of Economic Opportunity has announced changes for unemployed people looking to backdate their unemployment claims. Back in May, the DEO made a web form available so claimants could modify their claim filing date. This action came after people complained for weeks they could not submit applications online using the state’s online portal -CONNECT. For some, this...

Hospitality, leisure and construction are some of the industries that have added new jobs, according to a report released by the Miami-Dade Beacon Council.

Lisa McGoldrick feels like a weight has been lifted off her shoulders: “I’m just really thankful that I am able to move on from here until I go back to work.” She says her first unemployment benefits were finally deposited into her bank account this week.  “All the people are giving up hope, please don’t give up, and I...

Every day NBC 6 Responds hears from out-of-work people looking for help with their unemployment claims. Consumer Investigator Sasha Jones checked in with two people — who say after we got involved — saw progress on their claim.

A South Florida woman is searching for answers after her unemployed weeks were disqualified in the CONNECT system.

A South Florida woman is searching for answers after her unemployed weeks are disqualified in the CONNECT system

The Department of Economic Opportunity launched what it calls a “virtual waiting room” for people trying to access the CONNECT portal. When asked about this new step, a DEO spokesperson told NBC 6 in an email, “When CONNECT was developed, it was designed to have 1,000 concurrent users at a time. With the system enhancements put into place over the…

Andrew Olis has been unable to work since mid-March. “It’s tough,” he said. “It’s all of a sudden you don’t have a paycheck.” Like millions of others, Andrew said the pandemic impacted his work as an independent contractor with a construction company. “All the jobs pretty much stopped,” he said. The former operations manager said he had to turn...

Beau Guyott says he walked from West Palm Beach to Tallahassee to raise awareness about the issues out-of-work people are facing when applying for unemployment benefits.  Guyott, who was laid off from his job in the hospitality industry, says he applied for unemployment benefits in March. After waiting weeks for answers from the Department of Economic Opportunity about the...

It’s a change meant to make it easier for people to log on to the state’s unemployment website, but some say the new virtual waiting room is making it harder to access their unemployment information. NBC 6’s Sasha Jones reports

Beau Guyott says he walked from West Palm Beach to Tallahassee to raise awareness about the issues out-of-work people are facing when applying for unemployment benefits. NBC 6’s Sasha Jones reports.

A South Florida man walked to Tallahassee to deliver an unemployment message.

Unemployment applications continue to roll in to the state’s unemployment agency, but thousands of people are still waiting to be paid.

NBC 6 Responds looks at the delays some are facing in Florida in receiving unemployment money.

Every single day, NBC 6 Responds receives emails and calls from viewers who say they lost their jobs because of COVID-19 and are struggling to get unemployment benefits.  The state says they’ve paid out nearly 2.7 billion dollars in benefits. But, as NBC 6 Responds’ Alina Machado explains, the numbers mean little to those who say they’ve been waiting weeks...