DEO

NBC 6 Responds continues to hear from people who say their unemployment claims are locked and stuck in the identity verification process.  Crystal Moses, a single mother of two, was one of them. When she reached out to NBC 6 Responds back in September, her unemployment claim was locked and listed as “Not Registered.” It’s an issue she couldn’t get…

NBC 6 Responds continues to hear from people who say their unemployment claims are stuck in the identity verification process. Two weeks ago, a single mother was worried about eviction. Consumer Investigator Sasha Jones has an update about her case.

Some who have lost their jobs in Florida during the pandemic have struggled to get the unemployment benefits they were owed — and some are still waiting.

Since the beginning of the pandemic, people have reported issues getting the unemployment benefits they are owed.

Florida Gov. Ron DeSantis announced that the state’s Department of Economic Opportunity (DEO) completed necessary changes on Tuesday in order to begin paying the Federal Lost Wages Assistance Program to eligible Floridians. The program provides an additional $300 weekly benefit for those who qualify. Funds for the program come from FEMA’s Disaster Relief Fund.  Those who receive less than...

Thousands of eligible out-of-work Floridians are still waiting for enhanced federal unemployment benefit payments Friday, more than a week after Gov. Ron DeSantis announced the state was applying for the Lost Wages Assistance Program.

It’s been more than a week since Florida Gov. Ron DeSantis announced the state would apply for the lost wages assistance program, which would provide several hundred dollars in federal unemployment benefits. But where’s the money? NBC 6’s Alina Machado reports.

As one federal unemployment program comes to an end, some out-of-work people are still calling NBC 6 Responds because they are struggling to get all of the benefits they are owed.

The Department of Economic Opportunity has released a new online tool to help people locked out of their accounts due to suspected fraud.

Last month, the DEO released a new online tool to help people who need to verify their identity. But NBC 6 Responds has heard from several viewers who say they haven’t been able to use that tool and are stuck, unable to get the help they need.

Last month, the DEO released a new online tool to help people who need to verify their identity. But NBC 6 Responds has heard from several viewers who say they haven’t been able to use that tool and are stuck, unable to get the help they need. Alina Machado reports.

The Florida Department of Economic Opportunity has announced changes for unemployed people looking to backdate their unemployment claims. NBC 6’s Sasha Jones reports.

The Florida Department of Economic Opportunity has announced changes for unemployed people looking to backdate their unemployment claims. Back in May, the DEO made a web form available so claimants could modify their claim filing date. This action came after people complained for weeks they could not submit applications online using the state’s online portal -CONNECT. For some, this...

Hospitality, leisure and construction are some of the industries that have added new jobs, according to a report released by the Miami-Dade Beacon Council.

Lisa McGoldrick feels like a weight has been lifted off her shoulders: “I’m just really thankful that I am able to move on from here until I go back to work.” She says her first unemployment benefits were finally deposited into her bank account this week.  “All the people are giving up hope, please don’t give up, and I...

Every day NBC 6 Responds hears from out-of-work people looking for help with their unemployment claims. Consumer Investigator Sasha Jones checked in with two people — who say after we got involved — saw progress on their claim.

A South Florida woman is searching for answers after her unemployed weeks were disqualified in the CONNECT system.

A South Florida woman is searching for answers after her unemployed weeks are disqualified in the CONNECT system

The Department of Economic Opportunity launched what it calls a “virtual waiting room” for people trying to access the CONNECT portal. When asked about this new step, a DEO spokesperson told NBC 6 in an email, “When CONNECT was developed, it was designed to have 1,000 concurrent users at a time. With the system enhancements put into place over the…

Andrew Olis has been unable to work since mid-March. “It’s tough,” he said. “It’s all of a sudden you don’t have a paycheck.” Like millions of others, Andrew said the pandemic impacted his work as an independent contractor with a construction company. “All the jobs pretty much stopped,” he said. The former operations manager said he had to turn...