• refund Oct 13, 2020

    Changes in Ticket Company's Refund Policy Under Fire

    Melissa Pelaez-Nava says it wasn’t a hard decision to buy concert tickets to see Elton John at the American Airlines Arena. “I purchased the tickets as a gift for my mom and her husband for Christmas,” Pelaez-Nava told NBC 6 Responds. She bought the tickets before the pandemic using online ticket broker StubHub. The tickets for the May 2020 concert…

  • Responds Aug 28, 2020

    Chargebacks: What They Are & How to Get Them

    We’ve all run into issues when asking for a refund, but there’s another way to get your money back: chargebacks. Here’s what you need to know about what chargebacks are and how to get them.

  • lawsuit Apr 21, 2020

    Fans Sue MLB, Teams Over Ticket Money, Ask for Class Action

    A pair of fans in New York sued Major League Baseball, Commissioner Rob Manfred and the 30 teams, asking for their money back for tickets and for certification of class-action status.

  • coronavirus Apr 14, 2020

    Ticketmaster Changes Refund Policy

    Ticketmaster has changed its refund policy amid postponements and cancelations due to the coronavirus. Ticketmaster says it will only issue a refund for canceled events. The company says the policy for postponed events has been consistent, but its wording online has been edited for clarity.

  • Responds Feb 19, 2020

    Woman Fights for Refund After Surgery

    For Sandra Solazzo, 2018 was a difficult year. She lost her mother in July and had a hysterectomy in October after doctors made an alarming discovery. “They found out that I had a fibroid on the back of my uterus the size of a melon,” Sandra said. The surgery went well and more than a year later, she had recovered...

  • coronavirus Feb 3, 2020

    How to Get a Refund for Coronavirus and Asia Travel

    If you have a trip to Asia coming up, you might be eligible to reschedule it or cancel it without penalties or fees. Some non-refundable reservations might even be eligible for a refund. Check with your airline, hotel, or cruise line. We’ve compiled a list of links, below, to help you determine what your provider’s options are. If a...

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