People Who “Snap” Usually Do So After Things Build Up, Conflict Resolution Expert Says

A retired Tampa Police officer faces a second-degree murder charge after he fatally shot a man during an argument over cell phone use at a Tampa-area movie theater, authorities said. NBC 6’s Hank Tester takes a look at past instances of sudden violence in South Florida – and what causes people to “snap.” “It’s an event that seems to be the apocalyptic event, but the reality is people who snap usually have had things building up and building up and building up,” explains Dr. Judith McKay, an expert in conflict resolution at Nova Southeastern University.