May 16, 2017 7:20 pm Negative Review Impacts Customer's Effort to Get a Refund A woman unhappy with an experience at a South Beach store writes a negative review online. When she demands a refund, she is told she’ll get one if she deletes her bad review. US & World Videos 0:59 Freebies and discounts available for National Teacher Appreciation Week 1:18 Honoring South Florida teachers for National Teacher Appreciation Week 2:46 FBI gives shocking details in case against man accused in wife's disappearance in Spain 2:48 Miramar Mayor warns of legal action if Miami-Dade trash incinerator is built nearby 1:43 Community mourns teen killed in motorcycle crash in Sweetwater