concerts October 12, 2020 6:32 pm Refund Policy Changes The pandemic has forced concerts to cancel across the country, but one woman says she can’t get a refund from a popular online ticket broker, despite the event being postponed for two years. NBC 6’s Sasha Jones reports. US & World Videos 1:30 6 to know – Top stories of the day 0:48 TRAFFIC ALERT: Crash on Florida's Turnpike North causes ramp closure 2:32 Coast Guard proposes slow speed zone near Port Miami 2:21 Family, friends mourn 17-year-old killed in motorcycle crash 2:59 Parents angry over proposal to change Fort Lauderdale Montessori school