coronavirus May 12, 2020 6:14 pm Training Manual Tells DEO Workers How to Handle Claimants NBC 6 obtained internal training documents that reveal how DEO employees are to handle claimants through the phone. NBC 6’s Jamie Guirola reports. US & World Videos 0:45 Men accused of sexually assaulting teen get probation 2:30 Mother remembers son killed while riding scooter in North Lauderdale 2:44 Families of teens in viral boat trash dump video speak out after arrests 2:24 Teens facing felony charges for dumping trash in Boca Inlet 0:50 Miami-Dade Police spokesman Alvaro Zabaleta is retiring after 26 years