1.Hire better hosts and hostesses, meaning those who can do more than smile and offer rote salutations. When gauging hospitality skills, Danny Meyer of New York's Union Square Cafe and Gramercy Tavern

1.Hire better hosts and hostesses, meaning those who can do more than smile and offer rote salutations. When gauging hospitality skills, Danny Meyer of New York's Union Square Cafe and Gramercy Tavern