Call These Hotlines If You Have Questions About COVID-19 in South Florida

If you have questions about the coronavirus and South Florida, there are several resources available to you on the county and state level

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Do you have questions about the coronavirus?

Here are some call centers and hotlines that you can contact for information about COVID-19.

Local Resources

  • Miami-Dade County COVID-19 Information: 311
  • Broward County COVID-19 Information: 954-357-9500
  • Miami-Dade Domestic Violence Hotline: 305-547-0140
  • Hallandale Beach COVID-19 Information: 954-457-1489
  • Hallandale Beach Police Department Hotline: 954-764-5357 (Can be used to report gatherings of 10 or more people)
  • Hallandale Beach Information Hotline for Seniors: 954-457-1477
  • Bay Harbor Islands Hotline: 1-877-493-8518
  • Key West Information Hotline: 305-809-1101
  • At-Home COVID Testing for Elderly (Miami-Dade): 305-960-5050

Hotlines set up by Miami-Dade County Public Schools:

  • District Emergency Operations Hotline: 305-995-3000 (Can be used for questions from students, parents and other community members about school district-related coronavirus response efforts)
  • Instructional Learning Plan Hotline: 305-995-4357 (Can be used by students, parents and teachers in engaging in distance learning)
  • Mental Health Services Parent Assistance Line: 305-995-7100 (Can be used by students and their families seeking mental health support)
  • M-DCPS Employee Assistance Program: 305-995-7111 (Can be used by employees seeking wellness support)
  • Adult and Career/Technical Education: 305-558-8000 (Can be used for information on adult and career/technical distance learning options)

State Resources

  • Florida Department of Health COVID-19 Hotline: 66-779-6121

Mental Health/Safety Resources

  • National Suicide Prevention Lifeline: 800-273-8255
  • Domestic Violence Hotline: 305-547-0140

Substance Abuse and Mental Health Services Administration:

  • Disaster Distress Hotline: 800-985-5990
  • Veteran’s Crisis Line: 800-273-8255 Press 1
  • United Way 211 Helpline: 352-332-4636 or Dial 211

Food Resources

  • Meals for Kids: Text FLKIDSMEALS to 211-211
  • Bay Harbor Islands Hotline: 1-877-493-8518 (Can be used by families with small children in financial need for food resources)

Elderly Assistance

  • Elderly Assistance: 800-96-ELDER (800-963-5337)
  • Hallandale Beach Information Hotline for Seniors: 954-457-1477
  • Bay Harbor Islands Hotline: 1-877-493-8518 (Can be used by seniors and those with compromised immune systems)
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