Consumer Reports Recommends Ooma Internet Phone Service

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    NEWSLETTERS

    The average bill for phone, Internet and TV runs more than $150 a month, according to market research firm, the Mintel Group. NBC 6's Trina Robinson has more. (Published Thursday, Apr 17, 2014)

    The average bill for phone, Internet and TV runs more than $150 a month, according to market research firm, the Mintel Group. One way to trim your costs is to cut the cord and switch to a phone service that delivers calls via the Internet. Consumer Reports recommends a phone service called Ooma.

    Ooma is a device that connects to your Internet service on one end and your regular phone on the other. There’s a one-time cost of about $150 for the Ooma box — and then the savings begin.

    Local and domestic long distance calls are free. You pay just a few dollars per month in taxes. International calls are extra, but the rates are also very low. There is a limit of 5,000 minutes of calls per month. And if you want to keep your home phone number, you have to pay an additional one-time fee of $40.

    In a survey of more than 50,000 Consumer Reports subscribers, Ooma was the top-rated phone service.

    Those who used Ooma rated the service higher than those who used any other service,  Users also gave th service top marks for value, what they received for the money they paid. As for reliability and the quality of calls, the survey found that Ooma was on par with traditional service from big companies like AT&T or Verizon.

    If your phone is bundled with TV and Internet service, Consumer Reports says it’s important to check with your provider before buying Ooma. Dropping a phone line from a telecom bundle might only shave about $5 a month off your bill.