NBC 6 Responds Makes a Difference in 2018 - NBC 6 South Florida
NBC 6 Responds

NBC 6 Responds

Responding to every consumer complaint

NBC 6 Responds Makes a Difference in 2018

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    NEWSLETTERS

    NBC 6 Responds Makes a Difference

    Sasha Jones reports on how NBC 6 Responds helped make a difference throughout the year.

    (Published Friday, Dec. 7, 2018)

    NBC 6 Responds makes a difference when you have a consumer complaint or concern.

    In 2018, our unit tackled consumer complaints about unfulfilled company promises and products that don’t deliver.

    For Meron Tiruneh, a company promised to deliver her items following her move from Florida to Sunnyvale, California. She called NBC 6 Responds after she said the company failed to deliver her belongings.

    “At some point someone has to be responsible for my entire life is missing,” Tiruneh told us during our interview back in July.

    Helium Shortage May Burst Your Holiday Decorating Bubble

    [MI] Helium Shortage May Burst Your Holiday Decorating Bubble

    Party planners are having a hard time finding helium balloons due to a shortage in helium. But, what's causing the short supply?

    (Published Thursday, Dec. 13, 2018)

    After 5 months without answers from the moving company, we tracked down her belongings and her items were delivered free of cost.

    “I reached out to NBC News and Sasha has been an angel to me,” she said during the interview.

    We also helped Mark Chaves.

    Woman Says Jewelry Giant Tried to Pull Fast One – Twice

    [MI] Woman Says Jewelry Giant Tried to Pull Fast One – Twice

    A woman called NBC Responds after she said her wedding ring went missing. She said the mystery started when she dropped off her ring for cleaning at a popular jewelry retailer.

    (Published Tuesday, Dec. 11, 2018)

    Chaves called NBC 6 Responds after learning he would be forced to pay an extra fee if he rebooked his airline tickets. He wanted to change his travel reservations after learning Nicaragua was under a travel advisory at the time.

    “And this was a perfect example of just another big company not caring about their customers. Especially their safety,” Chaves told us.

    We sent an email to the airlines company and within days Chaves was able to rebook without paying the $125 service fee per ticket. The airlines also kicked in a free trip.

    NBC6 Responds: Unfinished Home Improvement

    [MI] NBC6 Responds: Unfinished Home Improvement

    NBC6 Responds' Myriam Masihy explains how one woman paid for a home improvement project - but those improvements were never made.

    (Published Thursday, Dec. 6, 2018)

    Robert Haag called us after a contractor he found on a popular home improvement site took his money and never did the work.

    “At my age I can’t make it back up, it’s gone,” Haag told us.

    We found out the contractor was unlicensed and had a criminal past.

    The home improvement site reimbursed Haag the money he lost, and the contractor has since been arrested for contracting without a license in another county.

    We reached to Gabriel Mira Dominguez about Haag’s allegations and his recent arrest for contracting without a license but as of right now we have not heard back.

    If you have a consumer complaint or concern you can reach us at (954) 622-6737 or (305) 622-6737. Or submit your complaint here.

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