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Off-Duty Pilot Helps Land Southwest Flight After Captain Falls Ill
A pilot from another airline who was a passenger aboard a Southwest flight helped land the aircraft after its captain “fainted or became incapacitated.”
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‘I Saw Myself Dying': Passengers Arrive Safely in Ft. Lauderdale, Recount Scary Moments Aboard Flight From Havana
Families embraced at the Fort Lauderdale Hollywood International Airport Monday morning breathing a sigh of relief after Sunday’s terrifying ordeal in the air.
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Flight From Cuba to FLL Makes Emergency Landing
Passengers on a Southwest flight to FLL recall the frightening moments their plane’s engine caught on fire and made an emergency landing. NBC 6’s Lorena Inclan reports
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Passengers Recall Frightening Moments Plane Made Emergency Landing
Passengers on a Southwest flight to FLL recall the frightening moments their plane’s engine caught on fire and made an emergency landing. NBC 6’s Laura Rodriguez reports
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Flight From Cuba to FLL Makes Emergency Landing
A Southwest Airlines bound for Fort Lauderdale made an emergency landing back in Cuba after the aircraft was reportedly struck by a bird and smoke filled the cabin. NBC 6’s Laura Rodriguez reports
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Fort Lauderdale-Bound Plane Makes Emergency Landing Back in Cuba After Bird Strike
A Southwest Airlines flight bound for Fort Lauderdale returned to Havana Sunday after the aircraft was reportedly struck by a bird and cellphone video showed smoke filling the cabin.
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Southwest Airlines to Serve Iced Coffee on Flights
If you prefer your coffee cold, you’ll love Southwest Airlines latest offering onboard its flights.
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Southwest Executive Tells Senate ‘We Messed Up' in Hearing Over Holiday Travel Meltdown
The Senate Committee will be hearing testimonies from Southwest Airlines. The investigation is looking into the holiday meltdown that the Dallas-based airline experience at the end of December 2022 and into January of this year
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Woman Dies Nearly Year After Fall at Fort Lauderdale Airport
A South Florida woman who became paralyzed after falling from her wheelchair while boarding a flight at Fort Lauderdale-Hollywood International Airport last year has died. NBC 6’s Jessica Vallejo reports
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Woman Dies Year After Fall From Wheelchair While Boarding Southwest Flight
A South Florida woman who became paralyzed after falling from her wheelchair while boarding a flight at Fort Lauderdale-Hollywood International Airport last year has died.
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Woman Dies Months After Fall at Airport
A woman has died months after an incident at Fort Lauderdale-Hollywood International Airport. NBC 6’s Jessica Vallejo reports.
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Southwest CEO Maps Out a Recovery After Holiday Meltdown: ‘We Have Work to Do'
Southwest said it canceled about 16,700 flights between Dec. 21 through Dec. 31, failing to recover from severe winter weather.
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Southwest Moves to Rebuild Reputation After Cancellation Chaos During Holidays
With its flights running on a roughly normal schedule, Southwest Airlines is now turning its attention to repairing its damaged reputation after it canceled 15,000 flights around Christmas and left holiday travelers stranded.
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Southwest to Give Over $300 in Points to Customers Impacted by Cancellation Chaos
Southwest Airlines is trying to fix its relationship with travelers who got stuck by canceled flights over the holidays.
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Southwest Airlines Schedule Returns to Relative Normalcy After Week of Chaos
Southwest Airlines returned to a relatively normal flight schedule Friday, as the focus shifts to making things right with what could be well more than a million passengers who missed family connections or flights home during the holidays, and many of whom are still missing luggage.
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Southwest Plans to Return to Normal Operations
Travelers trying to get home from South Florida’s airports continue to find the same problems with delays and cancellations they have for the past week, due in part to Southwest Airlines’ controversial decision to cancel flights. NBC 6’s Kim Wynne reports.
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What Policies to Know Amid Delays and Cancellations at Airports
Travel chaos continued Thursday at the Fort Lauderdale-Hollywood International Airport as some passengers searched for lost luggage and others rebooked flights. Consumer Investigator Sasha Jones reports.
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Travel Chaos Continues as Passengers Prepare for Another Busy Weekend
Travel chaos continued Thursday at the Fort Lauderdale-Hollywood International Airport as some passengers searched for lost luggage and others rebooked flights. According to the online flight tracking website, FlightAware, there were 84 canceled flights Thursday with 80 of the cancellations were among Southwest Airlines. At Miami International Airport, the online tracker showed 29 total cancellations with 28 among Southwest. Passenger…
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Frustration for Southwest Flyers After More Cancelations
NBC 6 consumer investigator Sasha Jones has the latest on the continuing cancelations.
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Southwest Says It Will Return to Normal Operations Friday After Days of Chaos
The airline is trying to extract itself from a sustained scheduling mess.