911 dispatchers are sometimes called the “first” first responders. With every 911 call, you can expect a calm voice on the other end to help you through what could be the worst time of your life. These are the men and women in public safety who are not seen but can be your lifeline. “They never called us on their…
NBC 6’s Marcine Joseph talked to some South Florida dispatchers about their important and often life-saving job.