NBC 6 Responds

The Small Business Administration opened up the latest round of the Paycheck Protection Program (PPP) loans earlier this week, only taking applications from community financial institutions. But next Tuesday, the program will open up to all lenders

The Small Business Administration opened up the latest round of the Paycheck Protection Program (PPP) loans earlier this week, only taking applications from community financial institutions. But next Tuesday, the program will open up to all lenders.

NBC 6 Responds’ Alina Machado looks into the rare cases of people who suffer allergic reactions after receiving the coronavirus vaccine.

Sal Gatanio says he lost his job in April, and has dealt with financial hardship since then, like so many facing unemployment during the pandemic. “At first, with the $600 extra that the government gave out with the pandemic unemployment assistance, that was great,” he said. “Once that stopped in the end of July, for the past six months, it’s...

The Small Business Administration’s Paycheck Protection Program (PPP) reopened Monday with revamped rules and guidelines.   The third round of the loan program is prioritizing applications from small community financial institutions on the first days of reopening. The early access to smaller lenders could help minority and women-owned businesses that ran into challenges accessing the funds during the first...

Some H&R Block and TurboTax customers who paid for the tax preparation services using their 2019 refund are reporting issues getting their second stimulus check deposited into the right account.

The latest relief package offers an extension of federal unemployment benefits for Floridians who lost their jobs, but NBC 6 Responds continues to hear from people who are still waiting for benefits from the first stimulus package.

The COVID crisis has turned our lives upside down and some see it as an opportunity.  “We know that scammers follow the headlines,” Colleen Tressler with the Federal Trade Commission said.  Tressler explains consumers are easy targets in this pandemic.  “The agency has received more than 270,000 specific COVID related complaints, the fraud loses dollar wise associated with that...

Sasha Jones has the details on health experts’ warnings of vaccine scams that targets people’s personal information.

Roughly $32 billion in federal loans were given out to help small businesses in Florida during the pandemic. NBC 6 Responds found a chunk of that money went to nonprofits and religious organizations that didn’t qualify for these types of loans previously. Like many businesses, many houses of worship in South Florida closed their doors during the pandemic, including Beth…

Roughly $32 billion in federal loans were given out to help small businesses in Florida during the pandemic. NBC 6 Responds found a chunk of that money went to nonprofits and religious organizations that didn’t qualify for these types of loans previously.

Mike McKee was leasing a room when COVID-19 hit and forced him to work from home. “When I open up my computer and they see a four poster bed frame behind me, it doesn’t look good,” he said. “It’s not conducive to a productive work environment.” So, he said, he had to move into a new apartment where he...

In November, Deutsche Bank – one of the world’s most influential banks – published a report exploring different ideas for how to rebuild from the pandemic

A Broward County woman says a claim from years ago is keeping her from getting the unemployment benefits she is owed. Since the pandemic started, NBC 6 Responds has brought you stories of Floridians struggling to get their unemployment benefits. The most recent numbers from the Florida Department of Economic Opportunity show 97% of eligible claimants have been paid, but…

Many industries have been forced to adapt during this pandemic and the fitness industry is no different. Fitness centers in South Florida are back open but with coronavirus cases spiking, not everyone is ready to head back to the gym.

Fitness centers in South Florida are back open, but with coronavirus cases spiking, not everyone is ready to head back to the gym.  Personal trainer Porshia Pryor told NBC 6 that when the pandemic hit, she went from meeting clients at the gym to meeting them online in order to adapt to their concerns. “It was like a hit or…

NBC Responds and Telemundo Responde Units across the country have heard from more than 1400 viewers about their experiences with customer service during the pandemic.

Daniel Mitchell gets emotional when he talks about his fiancé, Alexis Gioia, and the life they were planning together. “We were ready to get married and then all of a sudden, this happened,” he said.  Daniel says that on April 18th, just days before their wedding, Alexis went on a walk but never made it back to her home...

A woman’s life is forever changed following a medical emergency while out on a walk just days before her wedding. Her fiance reached out to NBC 6 Responds for help in dealing with the woman’s car lease. Consumer Investigator Alina Machado explains.

How are you being served? Before and throughout the pandemic, NBC and Telemundo stations around the country have received many complaints about customer service, from refund delays and denials to ignored emails and unanswered phone calls. That’s why the NBC Responds and Telemundo Responde teams created a new survey. We want to learn directly from consumers in our communities....